Managed Service – Maintenance + Monitoring
Proactive maintenance and monitoring of your server operating systems for stable processes and clear responsibilities.
Servers must run reliably, stay up to date and be quickly available again in case of disruption. With our managed service we take over monitoring, maintenance and incident handling for your server operating systems — tailored to your infrastructure and bindingly governed by clear SLAs.
- Proactive controlAnomalies, risk factors and critical events are detected and assessed early.
- Regular maintenanceUpdates, patches and system maintenance keep server operating systems current and robust.
- Clear service structureResponsibilities, response paths and services are transparently governed via defined SLAs.
- Suitable forCompanies with their own server infrastructure that want to support operating systems not just reactively but monitor, maintain and develop them continuously and in a structured way.
When servers aren’t maintained, small weaknesses quickly become major operational risks
The situation
Without a maintenance concept, the risk of outages, security gaps and unplanned effort rises
Server operating systems need ongoing maintenance. Missing updates, undetected anomalies or unclear responsibilities can jeopardize stability. When disruption occurs, recovery often ties up resources exactly when operations need to be back up quickly.
Our solution
We take over monitoring, maintenance and incident handling based on clearly defined services
Our managed service provides continuous monitoring, regular system maintenance and structured incident handling. Updates, patch management, IT asset management and optimization recommendations are implemented traceably — tailored to your server environment and bindingly governed by SLAs.
Managed Service Maintenance + Monitoring in detail
Our service combines ongoing monitoring, technical maintenance and structured incident handling into a robust support concept for your server operating systems. It’s not just about individual updates but about clearly governed operations with defined responsibilities, transparent processes and regular recommendations for further development.
Operation + monitoring
- MonitoringContinuous monitoring of your server operating systems for availability, anomalies and critical events.
- Incident handlingDisruptions are captured, assessed and handled according to defined processes.
- Server OS focusSupport focuses on the stability and currency of your server operating systems.
- Early risk detectionPotential problems are detected before they affect ongoing operations.
- TransparencyRelevant events, measures and recommendations are documented traceably.
Our service
- Monthly maintenanceRegular system maintenance supports stable and plannable operation.
- Patch managementUpdates and security patches are checked, planned and implemented in a structured way.
- IT asset managementRelevant IT resources are clearly captured and managed.
- ConsultingRegular consulting helps develop your server systems sensibly from a technical perspective.
- SLA-based serviceScope, response paths and service levels are bindingly defined.
What you get, in concrete terms.
Continuous server monitoring
Server operating systems are continuously monitored so that anomalies can be detected and assessed early.
Patch management
Updates and security patches are planned, tested and implemented in a structured way.
Monthly maintenance
Regular system maintenance supports stable server operating systems and plannable processes.
IT asset management
Relevant IT resources are clearly documented and managed traceably.
SLA-based incident handling
Incidents are captured, prioritized and handled according to defined service levels.
Incident handling
Disruptions are captured, assessed and handled via defined ticket processes.
Optimization recommendations
Regular pointers help develop server systems sensibly from a technical perspective.
Our maintenance + monitoring team
Experienced specialists reliably support your server operating systems in ongoing operation.
Jan Erik Müller
Abteilungsleitung
Mathias Harreiner
Teamleitung
Antonio Klepic
Teamleitung
Dennis Reichwein
Teamleitung
Ebru Gümüs
Technik
Florian Haase
Consultant
Lennart Schulz
Technik
Martin Frixe
Systemadministration
Onur Karadag
Consultant
Sabrina Dehn
Technik
Sebastian Wittrock
Technik
Sohaib Ahmed
Consultant
Ready for more stable server operating systems?
Secure your server environment with a clearly governed maintenance and monitoring concept — proactive, traceable and tailored to your infrastructure.