Managed Service – Backup & Availability
Backup, monitoring and recovery as a reliable service for your IT.
IT outages, data loss and technical defects can’t always be prevented. What matters is how well your company is prepared. Our managed service helps you run backup, availability and recovery in a permanently controlled way.
- Cost-efficient all-round protectionBackup, monitoring and maintenance continuously safeguard central systems.
- Fast recoveryStructured processes help significantly limit downtime in case of disruption.
- Plannable IT stabilityRegular assessments and reports create transparency about risks and the need for action.
- Suitable forMid-sized companies that want to improve their IT resilience without having to handle backup operation, testing and incident handling entirely in-house.
When systems fail, preparation decides the damage and the restart
The situation
Many backup concepts only work on paper
Backups are set up but not regularly tested, documented or considered in recovery scenarios. In the event of system failures, cyber attacks or defects, clear processes, up-to-date assessments and reliable information on the backup state are missing.
Our solution
We make backup and availability an ongoing process
Our managed service combines monitoring, maintenance, security assessments, reporting and incident handling. This keeps the state of your backups in view, detects risks earlier and lets you fall back on structured recovery processes in an emergency.
Managed Service Backup & Availability in detail
The service covers not only the technical backup of your data but also ongoing operations around availability, maintenance and recoverability. The goal is a traceable backup setup that is regularly tested, cleanly documented and ready to act in case of disruption.
Components
- MonitoringPotential disruptions and anomalies are detected and assessed early.
- Backup monitoringBackup runs are checked so that errors don’t go unnoticed.
- MaintenanceSystems are regularly maintained, updated and technically checked.
- Incident handlingIn critical events, defined immediate measures and escalation paths take effect.
- ReportingReports document status, anomalies, maintenance and recommended measures.
Our service
- Security assessmentsYour backup setup is regularly checked for risks and room for improvement.
- Strategy consultingWe support the further development of your backup and availability strategy.
- Recovery processesEmergency procedures are prepared and agreed in a structured way.
- Recommended measuresYou receive concrete pointers for stabilizing your IT environment.
- Ongoing supportWe support operations continuously and respond to relevant changes.
What you get, in concrete terms.
Proactive backup monitoring
Backup runs, anomalies and critical events are continuously monitored and assessed.
Maintenance
Regular maintenance, patch management and system updates safeguard ongoing operations.
Incident handling
In case of disruption, agreed immediate measures and clear escalation paths take effect.
Security assessments
Your backup setup is recurrently checked for weaknesses and room for improvement.
Structured recovery
Defined processes help restore systems in a controlled, prioritized way in an emergency.
Reporting
Transparent reports show status, events, maintenance and recommended measures.
Consulting
We develop your backup strategy further and adapt it to your IT infrastructure.
Our backup and availability team
Experts from cloud, infrastructure and IT operations support your service.
Jan Erik Müller
Abteilungsleitung
Mathias Harreiner
Teamleitung
Antonio Klepic
Teamleitung
Dennis Reichwein
Teamleitung
Ebru Gümüs
Technik
Florian Haase
Consultant
Lennart Schulz
Technik
Martin Frixe
Systemadministration
Onur Karadag
Consultant
Sabrina Dehn
Technik
Sebastian Wittrock
Technik
Sohaib Ahmed
Consultant
Tim Schreiber
Technik
Philipp Herrmann
Consultant
Ready for more security when it counts?
Let’s assess together how robust your current backup and availability concept is and which measures will make your IT sustainably more stable.